- General supportAccount, billing, app issues, anything else.hello@fanakick.com
- Safety reportsReport unsafe, abusive, or misleading behaviour.safety@fanakick.com
- Privacy requestsData access, deletion, or privacy questions.privacy@fanakick.com
- Venue partnershipsBars, cafés, and venues that want to host watch parties.venues@fanakick.com
Response times
Most messages are answered within 1–2 business days. Safety reports are prioritised and reviewed as soon as a moderator is on shift.